Our Shipping Policies

FREE shipping on all orders over $1000

puppieshubonline.com keeps it simple.

Standard Shipping includes:

  • FREE shipping on all orders over $1000
  • Only $200 for shipping on orders under $1000
  • Delivery within 5-10 business days*
  • Free Tracking

Shipping outside the United States:

  • If you are ordering from outside of the United States, one of our customer services representatives will contact you regarding shipping to your specific location.

Special handling:

  • Please note that some puppies require express shipping and/or protecting caging (packaging). This is to ensure the safe and timely delivery of your order. AUD 100$ will be charged for shipping puppies that require special handling.

Returns Policy

Your satisfaction is our priority at puppieshubonline.com. We maintain a strict policy of satisfaction on all of our puppies and delivery.

If for any reason you are not satisfied with your order contact our customer service center at +1(213)6740271

If you are still not satisfied we provide a 7days return policy. Simply ship the puppy back to us and we will refund your money as well as reimburse the cost of shipping up to a maximum of $50 AUD***

*It may take several business days before we receive your puppy of choice in the mail. Orders will only be shipped after we have received all necessary information from you, including your choices when necessary. Once the information has been received, your order will be shipped within 48-72 business hours. If you do not receive your order within 21 business days after it has been shipped, please contact us.

**We are unable to process refunds, re-shipments or returns for circumstances which are outside of our control.

**puppieshubonline.com will only process your refund and reimbursement for shipping once the product being returned has been received.

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